These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (“the CPA”). These Terms and Conditions contain provisions that appear in similar text and style to this clause and which –

  • may limit the risk or liability of the Company or a third party; and/or
  • may create risk or liability for the user: and/or
  • may compel the user to indemnify the Company or a third party; and/or
  • serves as an acknowledgement by the user of a fact.

Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted. If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask the Company to explain it to you before you accept the Terms and Conditions or continue using the Website. Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or the Company in terms of the CPA. The Company permits the use of this Website subject to the Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.


All in and out calls may be recorded for quality and training purposes, improve the customer experience, boost agent productivity, evaluate agent performance, resolve disputes.


Prices are subject to change without prior notice.  The prices indicated on KRYPTONSECURITY.CO.ZA are the prices you will pay for the particular item as indicated at the time. When you checkout with an item your price is fixed, and will not change even if the product’s price goes up or down. Delivery charges apply and will be added to your order during the checkout phase. These delivery charges are dependent on the current courier rates, the weight & dimensions of your parcel and the location being delivered to.


All products are available for purchase, however, not all items featured are held in stock. In this instance, we will notify you accordingly and advise if your order may be delayed.  Should you decline to wait for the product to become available you may request a full refund or replace the ordered product with an alternative item.


If you have received communication informing you that we have changed our banking details, please report this to us immediately and do not use these alternative banking details. Our banking details are:

  • Account Name: KRYPTON SECURITY
  • Branch Code: 678910
  • Account Number: 53000012821


  • YOCO Secure Credit Card and Debit Card.
  • Electronic Funds Transfer (EFT) or Bank Deposits. No cheque deposits.
  • COD – only on orders where we deliver/install.



  • Flat Rate of R150 for orders below R1000 via Courier Guy
  • Free Delivery for orders above R1000
  • Free Collection is available in Gauteng only.


  • We do not deliver to Postal Boxes as our service includes delivery via Courier (Door to Door)
  • Deliveries are made during business hours 08h00 – 17h00 Mon-Fri excluding public holidays
  • Our couriers require someone to be at the address provided to accept the delivery alternatively the goods will be returned
  • Orders placed on weekends or public holidays are processed the following business day.


  • We do not deliver outside the borders of South Africa, but you may arrange for a courier service to collect from us once an arrangement has been made – applicable to international customers only
  • KRYPTON SECURITY is not a registered exporter and therefore does not deliver goods outside the borders of South Africa.


KRYPTON SECURITY‘s agreements with its suppliers/agents with regards to returns in terms of Section 55 of the CPA shall apply mutatis mutandis to THE CLIENT, having the effect such that the terms apply directly between THE CLIENT and the supplier/agent of the product that THE CLIENT wishes to return. KRYPTON SECURITY will merely act as an intermediate between THE CLIENT and the supplier/agent. Returns of items with damage to any barcode, serial number or identification number will not be accepted. All costs relating to the return of items, including but not limited to courier cost, shall be payable by THE CLIENT. KRYPTON SECURITY may charge a handling fee on returns. All risk of damage, theft or loss of the items being returned shall rest with THE CLIENT.


THE CLIENT shall not be entitled to the cooling-off provisions as contained in section 44 of the ECT Act since there are no payments received directly through the website. THE CLIENT receives a formal online order prior to making a payment for the purchase. All orders are made to the specifications of THE CLIENT.


Items ordered may be cancelled at any time before it has been shipped, unless otherwise stipulated. KRYPTON SECURITY and its suppliers/agents reserve the right to withhold a 10% restocking fee for any items cancelled by you after payment has been received. KRYPTON SECURITY may cancel any order at any time for any reason. Should KRYPTON SECURITYcancel an order after you’ve made payment you will be credited or refunded in full, according to your preference.


Orders can be placed via our website at www.kryptonsecurity.co.za, via e-mail at info@kryptonsecurity.co.za or via WhatsApp at 073 207 2992‬.


All warranties are covered by the manufacturers themselves and dealt with in the same way as if this item is purchased from any authorised retail outlet. No warranty for damage from natural disaster. No warranty if the serial number label is missing, damaged or tampered with. All goods sold by KRYPTON SECURITY and its suppliers/agents carry a minimum of 3 Months Carry-in warranty. KRYPTON SECURITY (via its suppliers/manufacturers) will repair, replace or refund any product deemed to be faulty if reported within 7 days after acceptance of goods. Manufacturers/suppliers/vendors must be contacted directly for warranty queries after 7 days of acceptance of goods. Customers who wish to make a warranty claim must comply with the manufacturer/supplier/vendor’s instructions and warranty procedures


“Errors and Omissions Excepted” simply means that every care is taken to ensure that all information on this website is present and correct, but there may still be errors on this website. If you find an error or omission, please let us know, and we will correct it as soon as possible after verification. We apologise for any inconvenience that may be caused, but due to the vast amount of products listed, we cannot always offer the exact described product at the specified price if errors and/or omissions are present. We will not be held liable for any claims or damages caused by errors and omissions so it is advisable to check both specifications and pricing before ordering or using the information provided on this website.  


We reserve the right to cancel any special without notice. Prices and specifications are subject to change without notice. Images displayed are merely for reference purposes and do not specifically indicate the number of items available for purchase, product information provided below the product indicates the item specifications. Product Information, pictures and specifications advertised are obtained from the manufacturers/suppliers/vendors of the product. We therefore can not be held responsible for any damage or loss as a result of incorrect product information provided. The images used to represent various products are specifically selected to provide a visual representation of the actual item. These images are for illustrative purposes only and cannot be used as an actual indication of an item, feature, size, colour or any other specification. Specifications are subject to change without notice. The accuracy of any information or images is not guaranteed. E&OE.